Shipping policy

At Bentonest, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment is successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Currently, we ship within the United States.

Shipping Method	Delivery Time	Shipping Cost
Standard Shipping	8–15 Business Days	$8.00
Free Standard Shipping	8–15 Business Days	Free on orders over $70.00

Estimated delivery time includes processing and transit time.

Please note that delivery times are estimates and may be affected by weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Please ensure that your shipping address is complete and accurate before placing your order.

Bentonest is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Once your order has been shipped, you will receive an email containing your tracking number.

Tracking information may take 24–48 hours to become active after shipment.

If your package has not arrived within the estimated delivery timeframe, please contact us.

We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue as quickly as possible.

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

This will help us process your claim promptly.

At this time, we only ship to addresses within the United States.

We reserve the right to cancel or refuse orders that cannot be delivered due to shipping restrictions or incorrect address information.

If you have any questions regarding shipping, please contact us.

Email: service@bentonest.com

Phone: +1 (606) 963-1416

Mailing Address:

Bentonest
557 Grand Concourse
Bronx, NY 10451
United States